SHIPPING & RETURNS

RETURN POLICY

Within 30 days of receipt of your order, you may return qualifying products in their original condition and original packaging in new and saleable condition. (Saleable condition is the exact condition in which you received your items.) Returns must be shipped back within 30 days of receiving your items. FINAL SALE items are not eligible for returns. Shipping costs will not be refunded.  Begin your return by sending an email to hello@hottots.com with your order number in the subject line, let us know the issue, and we will email a shipping label to you.  Free return shipping is available within the contiguous United States and excludes orders to Alaska and Hawaii and US Territories. Customers will be responsible for return shipping costs, when exclusions apply.
 

SHIPPING POLICY

Enjoy free standard shipping on all orders over $50 shipped to the contiguous United States.  Free standard shipping excludes orders to Alaska and Hawaii and US Territories.  Customers will be responsible for return shipping costs when exclusions apply.  We do our very best to ensure timely deliveries, but please note that shipments can occasionally be delayed due to major holidays or unforeseen circumstances.

CONTACT US

PHONE: 727-HOT-TOTS

EMAIL: hello@hottots.com